Don't open CSV files in Excel, only in Notepad. Excel adds invisible control characters which prevent Spooky2 from reading the file. To fix your current files, open them in Notepad and go through each entry carefully, deleting extraneous characters. Then save the files and refresh the database.
For more details, please check the link:
http://www.spooky2.com/forums/viewtopic.php?f=39&t=5197
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