You may be locked out of the other port. These locked ports are called phantom ports. I would stop all programs, and then get rid of all phantom ports.
To do this, unplug the USB cables to all the generators, and now remove all phantom ports.
In the latest Spooky2 User's Guide, found in the Help menu, search for phantom. This will give you directions for deleting those phantom ports using one of Spooky2's utilities.
After you've removed all the phantoms, power down and power up the generators, plug in the USB cables to the generators again in the order you want them to appear in Spooky, and choose the "Rescan Devices" in the Utils menu of Spooky.
When you plug in the USB cables, do them slowly. Wait for Windows to beep after plugging in a USB cable before plugging in the next one.
For more details, please check the link:
https://www.facebook.com/groups/spooky2/permalink/3684318458396697/
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