It should be the problem of the usb hub, from my own experience, cheap low quality usb hub normally can not supply enough power, in this case, some of the generators connected can not be detected.
You can kindly try with other higher quality usb hub.
There is another way you can try, pls check this:
http://www.spooky2support.com/hc/en-us/articles/219769507
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- What does ON/OFF on screen of generator mean?
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- What the single grey knob on XM is about or where it's supposed to be pointing?
- I have two XMs up and running with one program on each one. Can I turn off the side that doesn't have the remote?
- Is there a way to plug in pads while running remote without disturbing the Remote?
- How do I troubleshoot if the Channel lights don't go from red to blue when XM generator is running?
- How do I troubleshoot an unrecognized XM Generator?
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