When I have a doubt about how to run a program, I consider the information in this answer.
I also consider what database the program(s) is from and whether there are any settings special to this family of programs - for instance, there are different Presets for HC or KHz programs.
You can click here for help:
http://www.spooky2support.com/hc/en-us/articles/218148228
For more details, please check the link:
https://www.facebook.com/groups/spooky2/permalink/741084542720118/
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