Why does my XM-generator does not power on, and the software does not pick up the generator?

Sounds like your motherboard is dead. If the XM is less than a year old, it is under warranty. Contact Spooky support at Spooky2-mall, using the online chat during Nanjing China business hours.

For more details, please check the link:
https://www.facebook.com/groups/spooky2/permalink/1709315899230306/

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