Why do the XM generators display not change from off to on?

(Hard Reset) cycle power: unplug, wait 20 seconds, then replug the XM power. or turn Off the power slide switch near the power plug, wait 20 seconds, then turn it back ON. Next, the Spooky2 software click: Utils menu, Rescan Devices.

For more details, please check the link:
https://www.facebook.com/groups/spooky2/permalink/1539460582882506/

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