If Port #3 did not respond, does it means my laptop port or XM port is not OK?

1. Many times I need to unplug the generator USB or cycle power on the generator, then click 'UTILS' and "Rescan Devices" see bottom of this picture: if when you click 'UTILS' and "Rescan Devices" and Spooky2 cannot find everything, wait 5 seconds and then click 'UTILS' and "Rescan Devices" again. The ‘computer OS (operating system) MS Windows’ needs to recognize USB before Spooky2 can.
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2. Yes. Check all connections and shut everything down and reboot.

For more details, please check the link:
https://www.facebook.com/groups/spooky2/permalink/1348766858618547/

 

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