Two packages arrived with Spooky Central and Tube. All parts are included. However, while unwrapping Spooky Central (and turning it), I kept hearing a loose part inside the box.

Actually there's a plastic plate adjacent to the power supply which can make a slight sound inside while turning the Spooky Central, it is normal and will not interfere the function of Spooky Central.

But if you are sure that there is truly something moving around inside, let's say it sounds like a screw, we hope you can make a video for us to show us the sound.
We will help you with an instruction to show you how to open and examine the inside part of SC.

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