When I run the scanner program it just continues to scan and never stops. I have it set for a single scan but it just ends one scan and starts over and I never get a read out.

It seems that your Spooky pulse is not detected. I am wondering whether you are using the mini usb cable. We also sent a mini usb connector together the pulse, please change the mini usb cable to mini usb connector, and try again. This should solve the problem.