For August Software:
For old software:
An icon in the Spooky software allows you to take good quality screen shots. Is it possible to click on the picture of the camera on the top of the Spooky screen, and then email the screenshot file to me? Take the screenshot while you are trying to get the generator running so I can see if there is anything wrong in the setup. The screen capture is in the C:\Spooky2\Data directory.
This will allow me to see if your generator is running correctly.
Also, you can click on Utils / Show Errors / Warnings from the top menu. The generator may be producing errors that you can see in this menu screen.