Disclaimer: The information on this website is for education purposes only, and is not intended to replace the medical advice, diagnosis, or recommendations of your physician or healthcare provider. This site makes no claims that products, therapies, or services herein will cure disease. The views expressed on this website are those of our users. We may not share the same views.

How do I judge if the fault is the generator or software when a problem happens?

You can view the status bar at the bottom of the main screen or just go to the Errors tab. This will show any communication errors. Generally these types of errors are due to a incorrectly installed driver or faulty cable. If a generator fails it is usually the USB chip. These can be easily replaced with a kit from our purchase site.

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